T&Cs – RESCHEDULE, CANCELLATION AND NO/LATE SHOW POLICY
I understand your time is valuable, and mine is too. Please be aware of my policy regarding Rescheduling, Cancellation and No or Late Show Policy as you will be asked to agree to these before purchasing your session.
Rescheduling your Appointment
If you need to reschedule your appointment please do so a minimum of 24 hours prior to your appointment. You can do this by logging into your account at www.helenabourdillon.com/my-account
Rescheduling within 24 hours of your appointment is not possible and there will be no refund.
Cancelling your Appointment
If you need to cancel your appointment please do so a minimum of 24 hours prior to your appointment. You can do this by logging into your account at www.helenabourdillon.com/my-account
A full refund will be issued minus the booking fees (Up to 4.9% + £0.20 dependent on booking card details)
No-Shows / Late Arrivals
A no-show is when a client misses an appointment or arrives 15 minutes or more after the start of the appointment. There will be no refunds paid under such circumstances.